AltSugar

Effective Date: March 14, 2026
Last Updated: March 14, 2026

AltSugar (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information from users who interact with our website.

Personal Information

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information you voluntarily submit through contact forms or enquiry forms

Non-Personal Information

We may also automatically collect certain non-personal information including:

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Time spent on pages
  • Referring website URLs

This information helps us improve the performance and usability of our website.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to enquiries and provide customer support
  • To improve our website functionality and user experience
  • To analyze website performance and visitor behavior
  • To send updates, marketing communications, or product information (only if you opt in)
  • To maintain website security and prevent misuse

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Understand user behavior on our website
  • Improve website performance
  • Remember user preferences

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share information with trusted service providers who assist us in operating our website, such as:

  • Website hosting providers
  • Analytics providers
  • Marketing service providers

These partners are obligated to protect your information and use it only for the services they provide to us.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or privacy practices.

We encourage users to review the privacy policies of any third-party sites they visit.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access your personal information
  • The right to request correction of inaccurate data
  • The right to request deletion of your personal data

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.

We encourage users to review this page periodically to stay informed about how we protect their information.

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

AltSugar
Email: hello@altsugar.com
Website: www.altsugar.com